Contact
Talk to us
Questions before buying, help with a licence or a payment, refunds, quotes for offices and firms, or support with the software.
Send us a message
We answer within one working day.
Contact details
- Seller
- Ramkrishna Barman (an individual software developer)
- Phone
- +91 89062 40692
- Hours
- Monday to Saturday, 10 am to 6 pm (IST), except public holidays
- Address
- Sajherpar GhoramaraCooch Behar, West Bengal – 736165India
What to send
- A payment or licence question: the e-mail or mobile number of your CADSECTION account, and the Razorpay payment id if you have it.
- A problem with the software: in CADSECTION choose Tools › Report a Problem. It puts what happened and the program's log into one file on your desktop – attach it to your e-mail.
- A quote: the plan, the number of seats and the name of the office or firm for the invoice – or use the quote form.
Grievance officer
Ramkrishna Barman, Sajherpar Ghoramara, Cooch Behar, West Bengal – 736165, India. E-mail cadsectionstudio@gmail.com (subject “Grievance”), phone +91 89062 40692.
For a complaint about a purchase, a payment, a refund, the software or your personal data. We acknowledge it within 48 hours and resolve it within 30 days, as the Consumer Protection (E-Commerce) Rules, 2020 and the Digital Personal Data Protection Act, 2023 require.