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Policies

Delivery policy

In force from 28 October 2026

CADSECTION is software. Everything we sell is delivered digitally, in India, through the internet. Nothing is shipped, and there are no shipping or delivery charges.

What you receive and when

What you buyHow it reaches youWhen
A plan (one year, three years, Lifetime – 15 years – or renewing)The licence is added to your CADSECTION account. CADSECTION picks it up the next time it is online and signed in, or you activate it on your PC from the Account window.As soon as Razorpay confirms the payment – usually within a minute
An AI credit packThe credits are added to your account and shown in CADSECTION after the next AI answer, or in My account.As soon as the payment is confirmed
The softwareSign in on the My account page and download the installer – 64-bit or 32-bit – at any time; updates come through the software itself. The download is for account holders who have accepted the licence agreement.At once
Seats for an office or firmThe seats are added to the buyer's account and handed to each person by e-mail or mobile number.Within one working day of the payment

After paying, the payment page confirms that the payment was received, and the plan or credits appear on My account.

If something has not arrived

If a plan or credits are not on your account within one hour of a successful payment, write to cadsectionstudio@gmail.com or call +91 89062 40692 with the e-mail or mobile number of your account and the Razorpay payment number. We add them within one working day, or refund the payment if you prefer (see cancellation and refunds).

Contact

Ramkrishna Barman, Sajherpar Ghoramara, Cooch Behar, West Bengal – 736165, India. E-mail cadsectionstudio@gmail.com, phone +91 89062 40692.